Frequently Asked Questions

Everything you need to know about your Adam & Eve shopping experience.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings cannot be returned unless they are defective.

How do I know which size will fit me best?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the most accurate fit.

How long does shipping take and can I track my order?

Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your materials sustainably sourced?

At Adam & Eve, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit our factories annually for fair labor practices.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times and shipping fees vary by location and will be calculated automatically at checkout.